Each request is given two ratings completed initially by the OUR based on an evaluation of the request.
Prioritization
•Based on factors such as impact to students, risk and need for compliance, and benefits to cost and efficiency.
•A request is at grade A meets if it meets three or more requirements for both High Urgency and High Impact. Requests with a grade B are Low Impact and High Urgency. Request at grade C are Low Urgency but with High Impact. Finally, requests at grade D have low impact and low urgency.
Complexity
•Based on factors such as impact to students, risk and need for compliance, and benefits to cost and efficiency.
•A request is at grade A meets if it meets three or more requirements for both Policy & Change Management and High Technical Resources. Requests with a grade B are Low Technical Resources and High Policy & Change Management. Request at grade C are Low Policy & Change Management but with High Technical Resources. Finally, requests at grade D have low Technical Resources and low Policy & Change management.
